Tintrio.fr Reviews with ekomi.fr
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Free shipping for orders over € 75

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Ordered before 4 PM, same working day dispatch*

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98% of customers give us a 4-5 star rating

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+50,000 colours

Shipping and returns


 

Shipping methods

How will my order be delivered?

We only offer home delivery by our delivery partner Bpost.

Ocassionally, we ship larger orders with GLS or Transforce. However, you cannot select these options in the check-out yourself. 


Free shipping on orders over € 75 / € 150
Ordered before 4 pm? Shipped the same day!

If you order for € 150 or more (VAT included), we will ship your order free of charge. 

Orders with a value of less than € 150 will be shipped with a shipping fee of € 12,45.

(Orders shipped within the Benelux have a lower shipping fee and a minimal order value of € 75)

For deliveries to countries outside of France or the Benelux, please contact us for the free shipping threshold and shipping fees. We do not ship to the UK.

If you order before 4 pm on a working day, we'll try our very best to ship your order that very same working day. The only premise is of course: we have to have your product(s) in stock. Don't worry, about 90% of the products that are ordered, can be shipped almost immediately. If the product(s) your ordered is/are out of stock, we order them for you and usually have them back in stock the next working day. 

If you want to be entirely sure as to when we will be able to send your order, you can always contact us. Please note: we can only guarantee when your order will be shipped. The speed of the delivery services is beyond our control. We can only help you follow up on them.

Returning product(s)

Can I return my order?

Of course we hope that the products you received please you, but alas... sometimes things can go wrong and you may want to return your order. Or, maybe you were a little too enthusiastic while ordering and you ordered way too much (non-coloured) paint... That can happen too, of course! But don't be alarmed: you can return certain items within the period of the right of withdrawal. Have a look at our General terms and conditions for all details. 

Frequently Asked Questions

Here are a few FAQ articles from our Helpcenter that might be of use to you. You can visit our Helpcenter to find more articles about shipping and returns.

How long are delivery times?

Read the article

I received something I didn't order. What do I do?

Read the article

What can/can't I return?

Read the article